Frequently asked questions

Why don't your books have pronunciation help like other phrase books?
Our experience is that using the pronunciation help in phrase books is not always useful, especially with hard-to-speak languages. Our approach eliminates the hurdle of translating foreign sounds into something comprehensible by helping you communicate in the simplest way: by pointing at what you want to say.

How does it work--how do the locals answer questions you ask with
the book?

The content of the book focuses on communicating basic needs and has been developed and presented so that a complicated answer in return is not required. Often a 'yes' or 'no' shake of the head is all that's necessary.

Why is the content is limited to the basics?
Our book is designed to help you with the essential day-to-day needs of a traveler. If a person can't speak a foreign language, what good is a 'small talk' chapter? Other phrase books add bulk and weight with unnecessary content. By only giving you the essentials, it becomes easier to find what you're looking for quickly.

How did you develop the content?
Me No Speak books are based on our own personal experiences when traveling in each of the countries in our series. They are customized to reflect the realistic communication needs of travelers, whether on the road for 2 weeks or 2 months.

Don't you think travelers should try to speak the language of the country they're traveling?
Yes! We do believe travelers should learn, as much as possible, the local language while traveling... but sometimes, having a crutch (such as our book) is the difference between going hungry and having a decent meal, and is especially handy in times of emergency, like finding a toilet in time.

     
 

Shipping, international orders, returns, and bulk discounts

How do you ship the book?
We ship via the US Postal Service, priority or first-class mail, with delivery confirmation.

Shipping time is 2-3 days for priority mail, and between 3-5 days for first-class mail. If you require overnight shipping, contact us through email to make your purchase: orders@menospeak.com

I'm an International customer, how long does it take to recieve my order?
You should allow 7-10 days to receive your book, though Canadian shipments usually arrive sooner.

What if I want to return my book?
We will accept returns in good condition within 10 days of purchase. Refunds are issued upon inspection.

What if I don't receive my order?
What a terrible thing! Contact us and we'll fix any problems right away: orders@menospeak.com

Do you offer discounts for bulk orders?
Yes! If you have an order of 50+ books, contact us to make your purchase: orders@menospeak.com